Computer support, maintenance and supplies for Sussex Businesses

Local support for small business

We have been installing and maintaining computer systems in Sussex and Kent since 1996. Our clients are typically small and medium sized businesses who depend on reliable IT equipment and easily accessible support. From software upgrades and migrations, to a complete network audit and support service, we have the experience and expertise to help your business.

To compliment our friendly local IT service we provide remote support, email and web hosting services and online backup facilities. We also offer highly competitive prices on major brands of computers and servers, software, peripherals and networking equipment.

Whether it is basic troubleshooting or a full system rethink we have the products, services and expertise you need.

Please contact us for a free, no obligation consultation. There is a lot more to us than fixing computers, our fresh approach can uncover cost savings or innovative new ways to work that save time and improve efficiency.


2011 IT support labour tariff
Our labour pricing is based on the tariff below but every client is different and each agreement is worked out to suit you. A fixed agreement has a single monthly fee that covers all of your IT support and management. You might prefer to pre-purchase a set amount of time for maintenance or have an entirely ad-hoc arrangement and just call us when you need us. We can work as you prefer.
Support Options	Fixed agreement	Fixed time	Pay as you go
Onsite Day rate	included	£240	£360
Onsite 1/2 day rate	included	£140	£200
Onsite hourly rate	included	£40	£60
Same day callout	included	included	£90 including 1st hour
Remote support hourly rate	included	£30, 20 minute billing	£50, 30 minute billing or pre-agreed task
Phone/email/IM support	included	included	£50 per hour, 30 minute billing
	Your monthly fee is based upon the equipment, software and number of users to be supported. A single fee covers all labour costs within the agreement and rates for support outside of your agreement are the same as for 'fixed time'.	Pre-puchasing units that you can use for any IT support task is a good way to control costs and still have retained support services available. All jobs are timed and you will get a detailed timesheet each month.	Even when you don't have a support agreement we can help. Call when you need us, most remote issues are dealt with straight away or book an onsite visit. We can usually get to you on the same day for urgent matters.