Website Terms and Conditions

Website Terms and Conditions

These Conditions (together with the documents referred to within them) set out the terms and conditions on which we offer to supply to you any of the products advertised for sale on our website (the ‘Products’). Please read these Conditions carefully before ordering any Products. By ordering any of the Products, you agree to be bound by these Conditions.

Information About Us

1 The website (our ‘Website’) is operated by 24box Ltd. We are a company registered in England under company number 04784245. Our registered office is situated at 145 Bridgemere Road, Eastbourne, BN22 8TY which is also our main trading address. Our VAT number is GB 661 9913 08.

Use of Our Website

2.1 Please note that access to our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any reasons beyond our control. We may without notice modify and/or discontinue operation of all or portions of this Website at any time. We will not be liable for any losses that you may suffer if this Website is unavailable at any time or for any period or your access to our Website is interrupted, restricted or delayed for any reason.
2.2 By using our Website you agree not to attempt to access our systems and you agree not to post on or transmit to or from it any material that is defamatory, obscene, discriminatory or in breach of confidence or privacy or a third party’s rights. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or to locate anyone posting any material onto our Website in breach of this Condition.

Website Content

3.1 24box Ltd. and its employees, contractors and agents have exercised considerable care in the design, production and presentation of this Website and in the inclusion and provision of the information on it. However we make no representation or warranty as to the accuracy or completeness of such information and all materials posted on the Website are provided ‘as is’ and without express warranties implied or otherwise. To the maximum extent permitted by law we hereby exclude and disclaim all terms, conditions and warranties express or implied statutory or otherwise, collateral or otherwise as to the accuracy or completeness of such information.
3.2 In particular, the Website may not at all times include up to date information or may contain occasional errors or inaccuracies. We endeavour to ensure that such deficiencies are minimised and as such, we cannot be responsible for inaccuracies, errors, omissions or misleading information contained in the Website.

Purchase of Goods

4.1 In order to purchase goods from this Website, customers must first register for an account with us.
4.2 Customers using the Website shall take all reasonable steps to ensure that the passwords used to gain access to the protected areas of the Website, which are only available to registered users, are only given to nominated individuals within their organisation who are authorised to enter contracts on behalf of the company and that the passwords shall be kept confidential by those individuals and not passed on to other non-authorised individuals. Customers using the Website shall be responsible for all orders placed using the passwords assigned to their organisation. 24box Ltd. shall not be liable for any misuse of passwords issued to or issued by the customer.
4.3 The information and detail set out on this Website do not constitute an offer for sale. Orders for Products submitted by you by clicking the ‘Place Order’ button on the ‘checkout’ page shall constitute an offer from you to buy the Products. All orders are subject to acceptance by us and no offer shall be accepted or be deemed to be accepted unless and until we communicate acceptance to you or deliver the Products at the place of delivery, whichever is the earlier. Once an offer has been accepted, it shall be irrevocable to the same extent as an order placed by non-online means. To the maximum extent permitted by law, all statutory or other legal requirements as to the formation regulation and performance of contracts by electronic means are waived.
4.4 All orders are subject to the terms and conditions of sale of 24box Ltd. which can be accessed by clicking on the ‘Conditions of Sale’ link on the footer of this page. In the case of conflict between these Conditions and the terms and conditions of sale, the latter shall prevail.

Third Party Websites

5.1 We may provide links on our Website to the websites of other companies, whether affiliated with us or not. We take no responsibility for the content of external websites. Other websites that we link to are owned and operated by third parties and we have no control over them. The fact that we include links to other websites does not mean we endorse any of the content of any third party website. We accept no liability for any statements, information, products or services that are published on or accessible through any websites owned or operated by third parties.
5.2 We cannot give any undertaking that products you purchase from companies to whose website we have provided a link on our Website, will be fit for purpose or of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.

Price and Payment

6.1 The price of any Products will be as quoted on our Website from time to time, except in cases of obvious error.
6.2 Prices on our Website exclude VAT and delivery costs, which will be added to the total amount due as set out on our Website.
6.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already accepted.
6.4 Our Website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our Website, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
6.5 We are under no obligation to provide the Product to you at the incorrect (lower) price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
6.6 Payment for all Products on cash with order accounts must be by credit or debit card. We accept payment with Visa, Mastercard, Delta, Solo, Electron, Maestro (excluding Switch). We will charge the credit or debit card at the time that you make your order. Should we not have a Product available for dispatch at the time of taking your payment, your payment will be regarded as a pre payment.

Our Liability

7.1 Due to the open nature of the Website and the potential for errors in the storage and transmission of digital information, 24box Ltd. does not warrant the accuracy and security of information transmitted to or obtained from the Website unless otherwise expressly set out in the Website.
7.2 We accept no liability whatsoever for any loss or damage arising from the inclusion or provision of any information or data or material contained in this Website or the use thereof, or for any information or material placed on or linked to the Website without consent, or in any way arising out of or in connection with the Website.
7.3 We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
7.4 Nothing in this clause shall limit in any way our liability to you:
(a) for death or personal injury caused by our negligence;
(b) under section 2(3) of the Consumer Protection Act 1987;
(c) for fraud or fraudulent misrepresentation; or
(d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
Written Communications

8 Applicable laws require that some of the information or communications we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Notices and Complaints

9.1 All notices given by you to us (including any complaints that you may have) should be sent to 24box Ltd: By e-mail to: